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Six Sigma Qualtec Press Releases
BECOMING A NIMBLE BUSINESS BY USING
BUSINESS PROCESS MANAGEMENT (BPM)
Performance improvement centers on your ability to accurately identify and deliver the products and services your customer values most. Your ability to deliver customer value is dependent upon the skillful integration of leadership and human capital with finely tuned business processes.
Business Process Management can help you:
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Maintain margins under competitive pressure by identifying and reducing operating expenses while having minimal impact on the customer experience.
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Improve performance cost effectively by eliminating non-value-added work.
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Respond rapidly to the changing market, or to changing customer expectations, by understanding the impact of modifying current processes. In fact, anticipate these changes.
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Prevent tampering with processes in response to short-term pressure.
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Avoid costly and time-consuming rework by evaluating cost reduction potential to improve margins and increase pricing flexibility.
This presentation will use a case study to highlight the impact of BPM on a company’s capability to identify performance gaps and prioritize improvements resulting in improved customer satisfaction while maintaining profitability.
[Download an 8.5" x 11" brochure]
Contact: Kurt Marttila
800-247-9871
kmarttila@ssqi.com
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