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Simulation Modeling – Components
SIMULATION FOR TRANSACTIONAL/SERVICES BLACK BELTS
Every element of this learning experience is deployed in a progressive flow providing participants with optimal knowledge transfer. Graduates leave with the skills, tools and knowledge to drive improvements in the bottom-line and in customer satisfaction.
Course Components – 5 DAYS OF TRAINING
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Changing a Process Map into a Simulation Model with iGrafx Software
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Simulation in Transactional and Service Settings
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Assigning Attributes to Process Components
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Decision Modeling with iGrafx
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Process Cycle Time Modeling
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Simulation Input Generation
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Analysis and Prioritization of Finite Resources
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Resource Scheduling
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Process Splits and Joins
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Validating the Simulation Model
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RapidDOE with Simulation Data
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Complete DMAIC Simulation Exercise
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