Six Sigma and ROI

A short executive brief in which John Lopez-ona, Qualtec's President, answers 4 key questions around Six Sigma efforts and Return On Investment (ROI):

  1. Why do you think people hear stories about companies failing to achieve adequate return on their Six Sigma investment?
  2. How do you measure Return on Investment (ROI) in a Six Sigma initiative?
  3. What are the critical success factors in achieving a satisfactory ROI?
  4. In this tough economic climate, why should companies spend money on Six Sigma?

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