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Course Components
SSQ has designed our industry programs around the five interconnected phases of DMAIC: Define, Measure, Analyze, Improve, and Control. DMAIC is a data-driven quality strategy for improving processes.
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DEFINE
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• Overview of Six Sigma Specific to Your Industry
• Project Selection
• Advanced Process Mapping
• Software Tools and Basic Statistics
• Project Management and Team Development
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MEASURE
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• Metrics Specific to Your Industry
• Statistics of Non-normality
• Decisions Systems Analysis
• Process Capability and Performance Measurement
• Process Simulation
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ANALYZE
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• Components of Variation
• Graphical Analysis
• Inferential Statistics
• Communication Skills
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IMPROVE
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• Simulation Modeling
• Design of Experiments
• Cross-functional Team Dynamics
• Improving the Current Process vs. Creating a
New Process
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CONTROL
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• Developing a Control Plan
• "Mistake-Proofing" a Process
• Change Management Plan
• Process Management
• Knowledge Transfer
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