PRODUCTS

Simulation Modeling

SIMULATION FOR TRANSACTIONAL/SERVICES BLACK BELTS
(5 Day Program)

Six Sigma Qualtec developed this program to add simulation modeling tools to the skill sets of certified transactional and service Black Belts. Upon completion of this program, Black Belts will be able to use simulation skills within their organizations to:

• Make decisions with better information
• Improve bottom-line performance
• Enhance customer satisfaction

The Advantages of Simulation

• Gain a better understanding of your processes as they relate to cycle times, costs, and customer satisfaction.

• Overcome the difficulty of creating experiments in a services or transactional environment.

• Quickly analyze processes for inefficiencies and financial impact for the organization.

• Ensure project optimization and risk management.

• Test hypothetical business scenarios before actually changing established processes.

• Document and communicate the new process that leads to improved financials and customer satisfaction.