Services Green Belt Overview
Green Belts are employees
throughout the organization who
execute Six Sigma as part of
their overall jobs.
They have less Six Sigma
responsibility and their
energies are focused on projects
that tie directly to their
day-to-day work.
Green Belts have two
primary tasks: to help deploy
the success of Six Sigma
techniques and to lead
small-scale improvement projects
within their respective areas.
Green Belts can do much
of the legwork in gathering data
and executing experiments in
support of a Black Belt project.
As they become more
proficient, they can increase
the Black Belt’s effectiveness.
Course Goal
The Six Sigma Qualtec Green Belt
course is designed to enhance
technical problem-solving skills
uniquely focused on service and
transactional business
situations. Instruction
is application focused,
therefore requiring all
participants to successfully
complete a project while
completing the classroom portion
of the training. The goal of the
instruction is knowledge
transfer as demonstrated by
real-time application of
technical problem-solving
skills.
Class size is typically
10 to 20 people.
Course Outline
Session 1 - Define/Measure
(4 Days)
A.
Introduction to the Six Sigma
Methodology
B.
Project Selection
C.
Why Six Sigma
D.
Six Sigma Deployment
E.
GB Project Leadership
F.
VOC
G.
Product/Process Assessment
H.
Process Mapping
I.
Process Mapping Methods
J.
iGrafx Mapping
K.
Cause & Effect Diagrams
L.
FMEA
M.
Basic Stats
N.
Minitab
O.
Six Sigma Metrics
P.
Decision System Analysis
Q.
Deliverables
Session 2 - Analyze (4 days)
A.
Classes & Causes
B.
Analysis of Distributions
C.
Non-Normality
D.
Process Capability
E.
Components
F.
Graphical Data Analysis
G.
Inferential Stats
H.
Hypothesis Tests
I.
Tests of means
J.
Tests of Variance
K.
Proportions Test
L.
ANOVA
M.
Regression
N.
Deliverables
Session 3 - Improve/Control
(3 days)
A.
DOE Intro
B.
DOE Stats
C.
Mistake proofing
D.
Lean fundamentals
E.
Solution and Improvement
Selection
F.
Solution Improvement Validation
G.
Statistical process control
H.
Control plan
I.
Deliverables
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