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White Papers
The following reports offer SSQ's research and analysis of Six Sigma methodology and business trends.
 Use Scorecards as Part of BPM (PDF:873K)
On-Demand Performance Improvement (PDF:273K)
Achieve
Performance Improvements
More Rapidly (PDF:441K)
ENTERGY:
Winning on Points (PDF:224K)
Changing the Compliance Formula and
 Improving Competitiveness (PDF:524K)
Creating the Optimum Mortgage Process (PDF:552K)
Six Sigma Deployment in Action (PDF:236K)
10 Essential Things to Do – and 10 Things NOT to Do – for a
Successful Six Sigma Deployment (PDF:244K)
Corporate Scorecards Whitepaper (PDF:336K)
Sarbanes-Oxley Whitepaper (PDF:176K)
Leading Six Sigma (PDF:184K)
IDEaS: Design For Six Sigma (PDF:520K)
Customer Service in Banking (PDF:92)K
Six Sigma and Quality Management (PDF:576K)
Capturing the True Voice of Your Customer (PDF:816K)
Successful Six Sigma: Leadership Involvement (PDF:576K)
Six Sigma Sharpens Services For Telecoms (PDF:732K)
Time for a Fitness Revolution? (PDF:596K)
Implementing Six Sigma to Build Lasting Change (PDF:773K)
Defining Differences for Six Sigma in Services Industries (PDF:113K)
Financial Services: Six Sigma Supports
Customer Relationship Initiatives (PDF:111K)
The Front Line- Yellow Belts Play Crucial Role
in Sustaining Six Sigma Efforts (PDF:114K)
The Great Balancing Act (PDF:157K)
Enabling Excellence in Healthcare
Through Six Sigma (PDF:238K)
The Importance of Project Selection (PDF:139K)
Introduction to Six Sigma for Small to
Mid-Sized Corporations (PDF:753K)
Leveraging Your Knowledge Assets: Replicating
Success Depends on Access to Information (PDF:133K)
Process Capability Metrics - Determining Confidence
Intervals for the Z-score (PDF:173K)
Unique Challenges in the Six Sigma
Transactional Environment (PDF:119K)
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